Privacy Policy
Northridge Canine
Effective Date: July 28, 2026
1. Introduction
Northridge Canine (“Northridge,” “we,” “us,” or “our”) provides professional dog training services in Tucson, Arizona and the surrounding areas, including puppy training, advanced obedience, board and train, and 1:1 private training. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website at northridgecanine.com (the “Site”) or otherwise interact with us, such as by phone or through our contact and booking forms.
By using the Site or providing us with your information, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Site or provide us with your information.
2. Information We Collect
Information You Provide to Us
When you contact us, request a consultation, or submit a form on our Site, we may collect:
- Your name
- Phone number
- Email address
- Information about your dog (for example, breed, age, or behavior concerns) that you choose to share
- Any other information you voluntarily include in your message to us
If we offer online payment for our services in the future, we may also collect billing information necessary to process that payment. Any such payment information would be collected and processed through a secure, third-party payment processor; we do not store full payment card details on our own systems.
Information Collected Automatically
When you visit our Site, certain information may be collected automatically, including:
- IP address
- Browser type and version
- Device type and operating system
- Pages viewed and time spent on the Site
- Referring website or search terms
Cookies and Similar Technologies
Our Site may use cookies and similar tracking technologies, including tools such as Google Analytics and Google Tag Manager, to understand how visitors use our Site and to help us improve it. These tools may collect information such as pages visited and general engagement patterns. You can control or disable cookies through your browser settings; some features of the Site may not function properly if cookies are disabled.
3. How We Use Your Information
We may use the information we collect to:
- Respond to your inquiries and schedule evaluations or training sessions
- Provide, maintain, and improve our training services and Site
- Communicate with you about your dog’s training, appointments, and related matters
- Send you information about our services and, where you have opted in, promotional or marketing communications
- Analyze Site usage to improve the user experience
- Maintain the security of our Site and detect or prevent technical issues
- Comply with applicable legal obligations
4. How We Share Your Information
We do not sell or rent your personal information to third parties. We may share information in the following limited circumstances:
- Service Providers: With companies that perform services on our behalf, such as website hosting, scheduling tools, communication platforms, and payment processors (if applicable). These providers may use your information only to perform services for us.
- Legal Requirements: If required by law, subpoena, or other legal process, or to protect the rights, property, or safety of Northridge, our clients, or others.
- Business Transfers: In connection with a merger, sale of business assets, or similar transaction, in which case we will take reasonable steps to ensure your information continues to be protected.
5. Photos, Videos, and Testimonials
With your consent, we may photograph or record your dog (and, where relevant, you) during training sessions for use in our marketing materials, website, and social media, including client testimonials. If you do not want your information, photos, or story used in this way, please let us know in writing and we will honor your request going forward. See also our Terms of Use.
6. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain personal information for as long as necessary to provide our services, respond to your inquiries, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed for these purposes, we take reasonable steps to delete or de-identify it.
8. Your Privacy Choices and Rights
Depending on where you live, you may have certain rights regarding your personal information, which may include the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information, subject to certain legal exceptions
- Opt out of marketing communications from us at any time (for example, by clicking “unsubscribe” in our emails or replying STOP to a text message, where applicable)
We do not sell personal information and do not knowingly engage in activity that would be considered a “sale” of personal information under applicable state privacy laws, such as the California Consumer Privacy Act (CCPA). To exercise any of these rights, please contact us using the information below. We will respond to verified requests within a reasonable time.
9. Children’s Privacy
Our Site and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have inadvertently collected such information, we will take steps to delete it.
10. Third-Party Links
Our Site may contain links to third-party websites, including our social media pages. We are not responsible for the privacy practices or content of those third-party sites and encourage you to review their privacy policies separately.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date. Your continued use of our Site or services after changes are posted constitutes your acceptance of the revised Privacy Policy.
12. Contact Us
If you have questions or requests regarding this Privacy Policy or your personal information, please contact us at:
Northridge Canine
15321 N Primrose Peak Tr, Tucson, AZ 85739
Phone: +1 (520) 334-9997
Email: northridgecaninetraining@gmail.com
Website: https://northridgecanine.com
